All ideas

Request Add keyboard shortcuts to the iPad app to improve productivity and provide a better experience on iPadOS.

Problem When drafting a reply in a new browser window, you lose visibility of incoming messages and comments happening on the conversation. Request Display or notify ongoing conversation activity while composing a draft in a separate window.

Problem Pasting structured data like Excel tables into comments isn't supported, forcing users to take screenshots instead. Request Allow users to copy and paste Excel data directly into comments while preserving the formatting.

Request Users need to export contact lists from sequences for analysis, reporting, or use in external systems.

Problem Gmail and Outlook offer predictive typing to speed up email composition, but Front lacks this feature. Request Enable predictive typing in email composition.

Problem When setting up automated analytics email reports, the emailed reports always function as if "Filtered tags" is selected, regardless of whether the user chose "All tags" or "Filtered tags" on the saved report view. Request Make automated a...

Problem SLA activity details (e.g., SLA Breach tag applied) don't provide surrounding context such as whether the breach occurred during business hours, if the conversation was assigned, how many assignments the assignee had, queue depth, and team...

Currently the "Compose with AI" Translate option is only available for the messaging being composed - it would be very helpful if we can also highlight text from earlier conversations and have that translated as well within Front app. Perhaps as a...

Request Extend custom fields to additional resources (Company, Workspace) and add new field types (such as Tag List) to support more complex data management scenarios.

Problem AI compose tone options (Professional, Friendly, Empathetic) don't include a neutral or casual alternative that simply states facts in a courteous manner. Request Add a new neutral or casual tone to AI compose that balances clarity with po...