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Date-only Custom Field format (not time)

Currently a date value that is imported assumes a time value (midnight?) and then converts that from my local time to UTC, so what is displayed in the field instead of say Jan 1/25 is Dec. 31/24 4PM. The ask is to add a date-only format option to ...
about 1 year ago in Admin Experience 0 Backlog

Publish seen receipt data to application webhooks

It fullfills a business requrement need of our prodct that we would like to not have to use a competitor for.
over 2 years ago in Developer Platform 0 Backlog

Being able to use Hyperlink for folders on same server

In outlook if i had to send a colleague the path to a specific folder I could just use an Hyperlink over any type of text and use the path as the link They could click on that path and get redirected automatically. In front it works with URLs but ...
over 2 years ago in Composer 0 Backlog

Have an additional field to upload files in accounts

For every account, we would like to be able to upload a file (excel or one note) containing our customer profile details.
about 1 year ago in Custom fields / Developer Platform 0 Backlog

Ability to pull all the headers of an email

Sometimes, important information—such as links—are included as a value of a custom email header.
over 2 years ago in Message headers / metadata 0 Backlog

Apply the scope of a filter to the last message of a conversation (e.g before:last-week)

No description provided
over 2 years ago in Filters 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
over 2 years ago in Dynamic objects 5 Backlog

csat: stars accessibility - alt text

No description provided
over 3 years ago in CSAT 0 Backlog

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
over 2 years ago in Chatbots 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
over 2 years ago in P3 display 0 Backlog