ADD A NEW IDEA

All ideas

Showing 2070 of 2070

Change analytics view access after creation

Currently, there does not seem to be an obvious way to change an analytics view to be accessed by a team or specific teammate group For instance, if an analytics view was created and set to be accessed only by the individual created it, if they th...
about 1 year ago in Insights 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
over 2 years ago in Contacts 0 Backlog

Ability to tag closed segments in Analytics

No description provided
over 2 years ago in Insights 0 Backlog

Messages per conversation

Tracking the total number of message of a conversation
over 2 years ago in New metrics 0 Backlog

Microsoft Bookings integration

Would allow teams to use Microsoft Bookings within Front.
over 2 years ago in New integration requests 0 Backlog

Ply.io Integration

Ply.io is incredibly powerful and would supercharge Front! Users will be able to automate workflows and significantly reduce manual work and app switching and copy pasting. They could set up buttons, triggers, and actions to automatically create t...
over 2 years ago in New integration requests 0 Backlog

Access runbooks, SOPs, checklists in the conversation

Often times, our staff needs to reference checklists and SOPs that guide them on how to resolve a customer request or to perform an assigned task that came into a shared inbox. Often times our teams have to go to an outside system to find the SOPs...
about 1 year ago in AI / AI runbooks / Collaborate - work together seamlessly / Linked conversations 0 Backlog

Custom field for image

We have more than 100 domains added and for each domain different signature, and now we have to create new signature for each domain, if we could add custom field to each mailbox we could have only one signature which would dynamically get image
over 2 years ago in Custom fields 0 Backlog

Change default reply option for all company users

As an admin, I’d like to set Send & Snooze as the default reply option for my company. Informing teammates about the ability to change this takes training overhead and friction.
over 2 years ago in Admin Experience 0 Backlog

Reoccuring Snoozes / Reminders

It would be great if Front could create a reoccurring snooze or reminder function. Would be great if you need a prompt daily / weekly e.g. pull X report or email customer about upcoming shipment.
over 2 years ago in Snooze 0 Backlog