All ideas

It would be useful because we have eternal software that needs to query the database. Its a common tool with other support vendors as well.

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...

In the To: section when I start typing "dispatch" I want the first dispatch email that shows up to be dispatch@company.com, it doesn't even show up when I type "disp" I'm required to type "dispatch@co" to get it to appear. .

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.

Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...

allow to export the data as displayed on the screen i.e taking into account filters, displayed column and formatting This avoids doing the work twice one time on the screen then back into the export

When a user does not provide a name and the conversation is routed to an agent, Front creates a unique name for the participant (like "Blue Elephant"). It's causing agents to reply with those names and there is a preference for those to come throu...

We would like a report of what pages customers initiate help requests through our Chat widget.