All ideas

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.

Leverage various criteria from audit trail to surface during QA. For instance: Who added which tags Message deletions Usage of message templates

"I wish we could customize the desktop app view more than the two options currently available (default and compact)"

Add custom emojis with company logos to better organize emails. We currently work wither a number of different wholesale partners (with the list growing) and adding a tag that's associated with their logo rather than just a color would be very hel...

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.

Set "Reply All" as the default option for everyone in the company

Gmail offers this. Podio is our project management app - it would be great to add tasks directly from Front, citing the email.

For security purposes