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Clearer cancellation meeting prompt

When deleting an event with attendees, the "delete calendar event" confirmation modal is unclear if it's going to send a cancellation to attendees or not. I know that it does, but have had users ask if it's going to or if they need to separately n...
over 2 years ago in Calendar View 0 Backlog

Shortcut to link to another article when typing in the knowledge base editor

Knowledge base feature request: would be good to easily be able to add a link to another article of the knowledge base (kind of like Notion wiki links `[[page name]]`) https://front.frontapp.com/open/cnv_fxmu9oj?key=HXd0jyI6B9NRb6HhSa1706yf79xmjhn6
over 2 years ago in Knowledge Base 0 Backlog

Apple Watch app

No description provided
over 3 years ago in Client Platform 0 Backlog

TrustPilot integration

No description provided
over 4 years ago in New integration requests 0 Backlog

Streamline management of teammate custom fields in table

Show and edit custom fields directly in teammates table without having to navigate into each user.
about 1 year ago in Custom fields 0 Backlog

Link for knowledge base articles from righthand sidebar

I would like to be able to copy a link to a knowledge base article directly from the righthand sidebar. Especially for sharing articles with colleagues in the comments to a conversation it would be handy if the link could be copied from there.
over 2 years ago in Knowledge Base 0 Backlog

Set default attachment size for custom SMTP channel

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
over 2 years ago in Attachments / Email channels 0 Backlog

Language support: Italian

'the English language setup is a huge downside for our team.'Lost opportunity
over 2 years ago in All platforms 0 Backlog

Schedule emails for the Live Dashboard

Be able to keep track of open / waiting etc. conversations on a regular basis
about 1 year ago in Scheduling and automation 0 Backlog

Update metric calculation for "new" and "closed workload"

Currently, the scope of the report is not taken into account when calculating the metrics, leading to multiple counts. Ex: conversation is moved from inbox A to B. It will increment the new workload by one (for B) and the closed workload by one (f...
about 1 year ago in Existing metrics 0 Backlog