All ideas

I think it will be useful to have a place to add global variables with a predeterminate value that you can use later in the templates and the link of image in that way when a change is made to any of the link for example you only do the change in ...

Instead of scrolling through long lists of pinned comments in a discussion

When I know I'm never using tag filters but I'm often leveraging the subject line for instance, it would be great to have the ability to select the filters displayed by default under the search bar

https://www.atriis.com/ https://tmc2staging.portal.azure-api.net/signup https://aimendo.com/bot_squad Aimendo would work in integration with a tool like Atriis so that: Email comes in from client saying “ I need to travel out on the 18th March to ...

Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.

At times, the team send the email to the wrong email domain. We would like a pop up to ensure the recipients are correct.

Currently, you can define timezones on Workspace or shared mailbox level. This would be far easier if we could set timezones based on Teammate who all work within the same shared mailbox. Having to breakout by Workspace means you have to fragment ...

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.