All ideas

Problem Email sort order (oldest to newest or newest to oldest) is global across all inbox sections, but users need different orderings for different areas—e.g., newest first for inbox, oldest first for archives. Request Allow each inbox section t...

Problem Scheduling links offer only one time duration option, forcing users to create multiple links for different meeting lengths. Request Allow a single scheduling link to offer multiple duration options (e.g., 15 or 30 minutes) for customers to...

Problem Inbox and tag labels show the total count of all messages, not just unread ones, making it difficult to prioritize work at a glance. Request Change inbox and tag counters to display only unread message counts instead of total counts.

Request Build email signatures that automatically insert dynamic information like the current date, sender name, or teammate details.

Request Allow admins to upload tags in bulk using a CSV file.

Problem Teams need a way to quickly view all conversations with Waiting and Open tags in a shared inbox, but currently must manually filter or scan all messages. Request Create a dedicated shared view that displays all conversations tagged as Wait...

Request Reflect Google Calendar availability status (OOO, busy, available) in Front to indicate teammate availability.

Problem Custom fields cannot be updated in the mobile app, creating friction for teams who need to update conversation data while on the go. Request Enable editing and updating custom fields in the mobile app so teams can manage conversation data ...

Problem Custom fields created in Zoho modules (contacts, leads, etc.) don't appear in Front for editing or updating, limiting data sync capabilities. Request Display Zoho custom fields in Front based on plugin settings, allowing users to view and ...

Problem Google Voice is used to provide a customer support phone number, but there's no way to connect it to Front. Request Add Google Voice integration to Front.