All ideas

Request Add Japanese language detection as a condition in rules for routing and automation.

Problem Company Admins must also have Workspace Admin access and direct access to every relevant inbox to create or edit workspace views, requiring significant permission workarounds. Request Allow Company Admins to create and edit workspace views...

Problem Sharing archived conversations requires granting full access to a teammate's inbox, creating data protection concerns. Request Allow sharing access to archived conversations without granting full inbox access.

Problem When reopening a draft, there's no way to see which tags were already added, forcing users to manually check tags after sending or re-tag the message. Request Display assigned tags in the compose window so users can see and modify tags wit...

Problem Emails cannot be dragged between personal inboxes in the 'Me' section; the inbox selector workaround displays all shared inboxes and is overwhelming. Request Support drag-and-drop to move emails between personal inboxes for easier organiza...

Currently, Microsoft 365 calendars to which you have Reviewer (read-only) access can not be added to Front's calendar sidebar. You can only add calendars for which you are an Editor. Using the Find people search box, you can view the read-only cal...

Request Enhance the usability and management of Forms channels and their fields.

Problem Email notifications from Atlassian/Jira in Front cannot interact with Jira objects or Service Desk tasks. Request Enable Front conversations to sync with Jira/Service Desk, supporting actions like adding internal and public comments, updat...

Problem Draft messages can only be sent manually from the UI; there's no API endpoint to send a draft programmatically. Request Add an API endpoint that accepts a draft message ID and sends the draft to its recipients.

Request Open email composition in the main conversation area instead of a separate popup window.