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Allow for an editable, clickable button that links to a URL. "click me"

This would be useful when sending emails to customer attempting to drive them to a specific page/landing page.
about 2 years ago in Composer 0 Backlog

AI connectors

ability for Front AI Answers to leverage connectors in a chat session in order to look up, update, and return information to users
about 1 year ago in AI / AI answer for chat / Developer Platform 0 Backlog

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.
about 2 years ago in New integration requests 0 Backlog

Ability to set the width of a plugin as a developer

No description provided
about 3 years ago in Plugins 0 Backlog

[App Objects] Filter Rule Trigger by App Object Type

When creating a Rule with a App object is added trigger, it's tricky to specify which app object we want to trigger the rule for. Similar to the additional options provided in rule triggers like Comment Added or Custom field updated, it would be h...
about 1 year ago in Dynamic objects / Rule trigger / Workflows 0 Backlog

Link TAG and SIGNATURE

When a specific TAG is being used -> link it to the proper signature. Ex: tag is "prospect" -> use the prospect signature. Same for client, same for a specific product or campain.
about 1 year ago in Signature management / Tags 0 Backlog

When sharing a conversation link, be able to select who can access it

When Sharing a link, select who can access the conversation on the fly between: Any Teammate with the link or Only Teammates with Access. View picture for example.
about 3 years ago in Core Product Experience 0 Backlog

In a team inbox, have a badge that shows if a message is read by me, read by a team mate, or read by no one.

No description provided
about 3 years ago in Core Product Experience 0 Backlog

Allow external users to receive emails of chat transcripts

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!
about 2 years ago in Core Product Experience 0 Backlog

Expose Split Conversation in API

Ability to split a conversation into multiple converastions via API.
about 3 years ago in Core API 1 Backlog