All ideas

Currently, sequences can only be sent to pre-defined, static groups, or individual email addresses. This would be more flexible if groups could be defined dynamically, such as contacts with certain attributes.

Not all of our employees have the desktop app. They are coaches and communicate with parents - and it would be useful to provide that functionality in the mobile app.

Export the analytics visual dashboard, to share PDF internally. Also valuable for scheduled emails.

Add a 3rd party integration action "Log attachment in 3rd party system"

For certain use cases we need to wait a few seconds after an event in Front before a Rule triggers. It would be helpful if Time Since Trigger (and other delayed conditions) could support a finer granularity in seconds.

We use Front for email as well as our help desk. We've recently adopted a new service for our chatbots that offer more robust training and natural conversational language. We have this running on our primary website, but would also like to use thi...

We use Front for customers service only so the inboxes are shared and team-based. We do not use any personal emails or inboxes in Front. Currently Front shows personal inbox first (mobile app) and desktop top left on the side bar. We would like ab...

Offer the ability to quickly design contact forms using a drag-and-drop editor in Front and embed them on a website

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!