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Search calendar by title and recipients

Problem Users cannot search the integrated calendar for events, making it difficult to find specific meetings or appointments. Request Add calendar search functionality that allows searching by event title, recipients, and other details with resul...
11 months ago in Schedule - manage your calendar 0 Backlog

Integrate Jira Data Center

Problem Email notifications from Atlassian/Jira in Front cannot interact with Jira objects or Service Desk tasks. Request Enable Front conversations to sync with Jira/Service Desk, supporting actions like adding internal and public comments, updat...
over 3 years ago in New integration requests 1 Backlog

Compose emails in main view, not popup

Request Open email composition in the main conversation area instead of a separate popup window.
over 3 years ago in Composer 0 Backlog

Download images via right-click

Request Right-click on images in conversations to download them directly to your device.
over 3 years ago in Compose - write efficiently with quality 0 Backlog

Conversion rates between stages, tags ..

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes
over 2 years ago in New metrics 0 Backlog

Control Dialpad integration warnings

Problem When Dialpad integration is disabled, Front continuously displays a warning that Dialpad is off, requiring users to manually dismiss it multiple times throughout the day. Request Allow disabling or controlling Dialpad warnings for teams th...
11 months ago in Other channels 1 Already available

Make jump-to-newest notification more visible

Problem The 'jump to newest' indicator is small and dark, making it easy to miss in busy inboxes with multiple tabs open, leading users to unnecessarily scroll to recent messages. Request Make the jump-to-newest notification more prominent or allo...
11 months ago in Core Product Experience 0 Backlog

Toggle between Time Goal status and email received time in conversations

Problem The conversation view recently removed the ability to see email received time, replacing it with Time Goal status, which is less useful for workflows that prioritize by oldest messages. Request Add a toggle in conversation view to switch b...
11 months ago in Core Product Experience 0 Backlog

Calendar-only notifications setting

Problem Want to mute most notifications but keep calendar alerts, but no granular notification settings exist. Request Add a notification setting that shows only calendar notifications and mutes all other notification types.
over 3 years ago in Notifications 0 Backlog

Reorder inboxes in sidebar

Problem High-priority inboxes may be lost at the bottom of the sidebar or below the fold, making them harder to access regularly. Request Allow users to reorder inboxes in the sidebar to surface high-priority inboxes at the top.
over 3 years ago in P1 navigation - left pane 0 Backlog