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Status Backlog
Categories Other (workflows)
Created by Guest
Created on Feb 18, 2022

Explicit "empty value" cases in rule conditions

Rules to not have explicit No value/NULL cases. It prevents very specific workflows from working ("do X if subject is empty").

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  • Guest
    Reply
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    Mar 8, 2024

    There just needs to be a new rule condition option. So in Addition to "contains", "does not contain" etc, we have an option which is "is empty". Simple.

  • Guest
    Reply
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    Mar 8, 2024

    This would be very useful for the case where a user/customer sends a blank email subject/body and we could automate a reply to request more information instead of manually sendign the same template each time this occurrs.