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Additional virus/malware protection

We have been using your system to manage support emails/tickets. Our app is globally used and we can be a target of bad actors. Having additional protection over emails would be great for us.
about 1 year ago in Security / Systems 0 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
about 2 years ago in Resources 0 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
about 2 years ago in Bulk updates 0 Backlog

Be able to set up a mailbox that can receive emails but cannot send them

"In some circumstances, you may want to centralize outgoing emails from a single company email address, but sometimes emails are received in employees' individual email addresses. To keep everything centralized and accessible, it is necessary to c...
about 1 year ago in Admin Experience 0 Backlog

Round robin scheduling

No description provided
about 1 year ago in Core Product Experience / Workflows 0 Backlog

Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.
about 2 years ago in Dynamic objects 0 Backlog

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
about 2 years ago in WhatsApp 0 Backlog

Add Helvetica Neue as a Font

No description provided
about 3 years ago in Composer 0 Backlog

Analytics : track private message template in message template report

Currently only the usage of public message template is used Allow to track the usage of private message template as well
about 3 years ago in Existing metrics 0 Backlog

Search within PDF Attachments

Allow the search function to search for keywords within attachments. Very useful for searching for invoices, products or purchase orders where the part numbers or invoice numbers are known, but not listed on the email or attachment file name.
about 1 year ago in Search 1 Already available