All ideas

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.

At times, the team send the email to the wrong email domain. We would like a pop up to ensure the recipients are correct.

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!

Display a summary of the conversation at the end of a thread

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)

Being able to return results from nested tags when searching for a parent tags.

Can we look at being able to use if-statements in company wide signatures? We currently use Exclaimer which allows us to set picture and detail information based on various information in the Azure directory. The logos and pictures live in Exclaim...

There are many points when by policy I am required to forward a message and copy in the relevant team. I know I can @ my teammates in Front, it's a great feature, and I use it often. I don't need to be reminded about it anymore, I haven't forgotte...