All ideas

Request When saving a filtered view, preserve the applied date range so it's automatically used when reopening the view.

Problem Email send failures (due to suppressed or incorrect addresses) only show a small note in the comment section. When using Send & Archive, users never see this warning. Request Send an email alert when a message fails to send due to deli...

Problem The current method for selecting emoji skin tones is not intuitive, creating friction when users want to customize emoji appearance. Request Implement a more intuitive skin tone selection method for emojis, similar to iOS, such as right-cl...

Request Add a keyboard shortcut to quickly jump to the most recent message in a conversation.

Request Add an email search parameter to the contact list API endpoint for efficient contact lookups.

Problem Discussions lack template support, forcing teams to manually copy and paste recurring framework text for different discussion types, wasting time. Request Create discussion templates to provide pre-formatted frameworks for recurring discus...

Problem Webhook triggers are only available for conversation events, not contact events. Request Trigger webhooks when contacts are created or updated.

Problem Analytics views don't provide easy workspace-level comparisons, making it difficult to compare performance metrics and details across multiple workspaces. Request Add workspace-level analytics that show performance metrics and key details ...

Problem Clicking a calendar notification (e.g., 15 or 10 minute reminder) opens Front at the inbox instead of showing the calendar event details. Request Make calendar notifications clickable to navigate directly to the event and its details.

Problem Topic merges cannot be undone, but there is no permission setting to restrict who can perform merges. Request Add a permission setting to control which teammates can merge topics.