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Ability to add internal notes through Zoho

No description provided
11 months ago in Developer Platform 0 Backlog

Support for custom lead ratings - Zoho

No description provided
11 months ago in Developer Platform 0 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
over 2 years ago in Comments / @ mentions 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.

Stop inputted data from clearing when switching between tabs on desktop

Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...
11 months ago in Client Platform 0

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
over 2 years ago in Message templates 0 Backlog

No default selection of send channel when creating draft

No description provided
over 2 years ago in Composer 0 Backlog

Add average reply time and first reply time to Time goals analytics report

Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...
11 months ago in Existing metrics 3 Backlog

iPad keyboard shortcuts

No description provided
over 4 years ago in Mobile 1 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
almost 2 years ago in Core API / Exports, API and connectors 0 Backlog