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Salesforce Plugin: Support "Log as email"

Right now the native Salesforce sidebar plugin supports a "Create Task" feature. It would be helpful to also include a "Log Message as Email" feature to allow my team to log specific messages to Salesforce as Emails via the plugin (rather than as ...
almost 2 years ago in Existing integrations 1 Backlog

Drag and drop to change rule order

Instead of using the arrows, or typing in the order number you want a rule to fall into, having the ability to drag and drop rules in different order could be a better experience for customers who have cascading rules.
over 4 years ago in Rule management 1 Backlog

Individual rules applying to shared conversations

No description provided
over 4 years ago in Other (workflows) 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
over 2 years ago in Message templates 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
almost 2 years ago in Core API / Exports, API and connectors 0 Backlog

Enhanced custom contact field functionality

When making custom contact fields as a dropdown list, I've found these two functionalities would be super helpful for more customization: It would be great to be able to have a dropdown of pre-selected options as well as a free-text response box i...
almost 2 years ago in Custom fields 0 Backlog

No default selection of send channel when creating draft

No description provided
over 2 years ago in Composer 0 Backlog

Lock emails

hello I think it would be great to be able to lock emails from getting archive or snooze . It could prevent a important email from getting instanly archive or an action not being down on the email
11 months ago in Core Product Experience 0 Backlog

iPad keyboard shortcuts

No description provided
over 4 years ago in Mobile 1 Backlog