All ideas

As a new user I'd really love to be able to import my existing Apple contacts into Front via the Apple vCard (.vcf) export file.

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...

Have the ability to press a save button or a apply button when changing the inbox or assignee, so that the user has a chance to enter all internal comments or other additions before it disappears from their view.

so that different teams can have personalised ticket statuses

for tickets to be truly useful you need to be able to select a return time to the inbox if unresolved -similar to Snooze. Also comments and replies should move it back to Assigned

Description: Not able to search for `$300.00` because we consider `$300.00` as `300.00` it's a single term. Searching for `300.00` works. Request: support monetary symbol and number format for currency We are trying to search with 1,282.15Proper f...

where i can find a conversation in another inbox that I don't have access to - i need to have the ability to duplicate the conversation to my inbox

While Front rules engine isn't currently set up to solve for imported conversations, this is something that comes up a lot with customers. This impacts rules in various ways. This idea is to look into how we can improve this experience for custome...

Please add this feature to the Conversations Report in Analytics in future updates. The conversation report needs to have an option to see whether the conversation was assigned by a rule or via a teammate.