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Reschedule link for meeting with recurrence

I need to create sessions with recurrence every Tuesday, for example, and if I'm not there, the people invited need to be able to modify the sessions. Unfortunately, this is NOT possible, only if I create a session without recurrence. With recurre...
11 months ago in Schedule - manage your calendar 1 Backlog

Add existing Tags to import message endpoint

When using https://api2.frontapp.com/inboxes/[inbox id]/imported_messages endpoint, enable the ability to add existing tags, not only new one
11 months ago in Core Product Experience 0 Backlog

Adding responses to Reviews and Q&As to to Google Business feature.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.
over 2 years ago in Existing integrations 1 Backlog

Hide custom apps from users

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).
over 2 years ago in Developer Platform 0 Backlog

Drag and drop to change rule order

Instead of using the arrows, or typing in the order number you want a rule to fall into, having the ability to drag and drop rules in different order could be a better experience for customers who have cascading rules.
over 4 years ago in Rule management 1 Backlog

Individual rules applying to shared conversations

No description provided
over 4 years ago in Other (workflows) 0 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
over 2 years ago in Existing integrations 1 Backlog

ChatGPT for Search: answering a question instead of accessing a conversation

Description: Today, searching gives me access to a list of conversations. I then need to read the right conversation to find what I actually searched for. It can be things like a specific order number, a customer support answer, a price, a contact...
over 2 years ago in Search 1 Backlog

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...
almost 2 years ago in AI / AI summary / Core Product Experience 0 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
over 2 years ago in Existing integrations 0 Backlog