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Link for knowledge base articles from righthand sidebar

I would like to be able to copy a link to a knowledge base article directly from the righthand sidebar. Especially for sharing articles with colleagues in the comments to a conversation it would be handy if the link could be copied from there.
12 months ago in Knowledge Base 0 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
12 months ago in Existing integrations 0 Backlog

Ability to customize font size

No description provided
almost 3 years ago in Mobile 1 Backlog

Textedly integration

No description provided
12 months ago in Developer Platform 0 Backlog

MailChimp integration

No description provided
12 months ago in Developer Platform 0 Backlog

Snooze along with teammate

Sometimes I need to snooze an email to the same time as a teammate. When I see "[teammate] snoozed this until [time]" at the bottom of an email, it'd be nice to have the option to click and match that snooze, rather than go over an snooze it manua...
12 months ago in Snooze 0 Backlog

Ability to export KB errors

When uploading large KBs, it's possible to get hundreds of errors which are cumbersome to resolve one-by-one. If I could export these errors, and the articles they appear on, I could complete the work in bulk since I could (a) sort for articles wh...
12 months ago in Knowledge Base 0 Backlog

shipstation Integration

shipstation Integration to see order tracking and have access to return labels in real time to send to customers with tracking.
12 months ago in New integration requests 0 Backlog

Create a custom channel for ICE Chat

ICE Chat is a chat channel for to facilitate c ollaboration with other market participants using Chat. The ICE's messaging system offers diverse set up options that can be tailored to support your compliance requirements. React to trade opportunit...
12 months ago in New integration requests 0 Backlog

Make conv_id available in plugin context for discussions

I would like to have access to the conversation ID of discussions in the context updates in the plugin pane. When selecting a discussion now, it seems that context.type is "noConversation", even though dicussions also have conversation IDs.
almost 1 year ago in Developer Platform 0 Backlog