All ideas

ability for Front AI Answers to leverage connectors in a chat session in order to look up, update, and return information to users

When creating a Rule with a App object is added trigger, it's tricky to specify which app object we want to trigger the rule for. Similar to the additional options provided in rule triggers like Comment Added or Custom field updated, it would be h...

When a specific TAG is being used -> link it to the proper signature. Ex: tag is "prospect" -> use the prospect signature. Same for client, same for a specific product or campain.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...

Currently the support forms only only allow text boxes. It would be very useful to allow drop-down boxes so that customers could choose from a selection of (assessments in our case) that they need with so we can route the incoming support request ...

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.