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Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
10 months ago in Developer Platform 0 Backlog

Trigger chatbot with tag

It would be great if we can trigger a chatbot flow when a tag is added to a chat conversation.
10 months ago in Chatbots / Live Chat 0 Backlog

Apple Watch app

No description provided
over 1 year ago in Client Platform 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 1 year ago in Live Chat 0 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
10 months ago in Comments / @ mentions 0 Backlog

ability to review meetings scheduled via scheduling link instead of auto-accepting

It would be super helpful to have an option to manually review or auto accept for meetings scheduled using a scheduling link. I have customers who use this link over and over again to continuously schedule meetings without notice and it auto-accep...
10 months ago in Scheduling Links 0 Backlog

Add "View in Front" button to header or hyperlink subject line

For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...
10 months ago in Notifications 0 Backlog

Share drafts by default when creating a new conversation

"Shared draft" as default behaviour for a shared inbox (instead of personal draft) – when creating a new conversation (via compose button), not only on reply. Example: we have a shared inbox e.g. "accounting". we draft invoice emails sometimes wee...

Shopify Integration & Front Chat - Customer Service

Our research indicates these 2 actions would be great: 1-sending Shopify product cards to visitors via the Front Chat 2-allow customers to check shipping updates for existing orders
10 months ago in Developer Platform 2 Backlog

Polls in emails and discussions

No description provided