All ideas

Problem When a send error occurs, the only recovery option is to manually delete and recreate the entire message or attempt the same send with identical details. Request Provide an undo or edit option when a send error appears, reverting the messa...

Problem Chat transcript emails are displayed as a single long quoted thread, making it difficult to follow conversations and distinguish between speakers, especially in longer exchanges. Request Improve the styling and formatting of chat transcrip...

Request Enable sending multiple attachments in a single WhatsApp message, improving the ability to share documents and media with contacts.

Problem Daily email notifications for HubSpot and Salesforce contact sync errors are sent even when sync failures are not critical to operations, creating unnecessary alert fatigue. Request Allow users to disable email notifications for contact sy...

Request Select where downloaded attachments are saved on your device.

Problem Contact details only display for the email sender. When emails are forwarded or contain mentions of other contacts in the body, the details for those contacts do not appear in the right panel. Request Display contact information for email ...

Problem Delegating all inboxes to a teammate grants access to their private discussions. Delegating specific inboxes requires turning off delegation entirely. Request Allow admins to delegate specific inboxes while keeping private discussions hidd...

Problem Print output always includes tags, but some users don't want tags displayed in printed documents. Request Add an option to exclude tags from print output.

Request Support attaching files when composing reply messages. This ensures attachments can be easily added to any conversation response.

Problem When printing a mail, "printed by {username}" is always added before the content. Request Make this attribution optional, similar to the existing "print attachments" option.