Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2177 of 2177

Remove the default "x is using Front, the customer operations platform for exceptional service at scale."

When you want to email guests of a calendar meeting, the following message is always appended to the bottom of the email "x is using Front , the customer operations platform for exceptional service at scale."
over 1 year ago in Schedule - manage your calendar 0 Backlog

Chat Notifications - Enable notifications and then auto unsubscribe when a teammate responds first

We have enabled Chat functionality on our website. This is what we've done and would like implemented so its practical as a team. Chat channel created and widget install on website Added teammates to the "Chat" inbox - including myself. Set up a r...
over 2 years ago in Front Chat 0 Backlog

ShareFile Plug-in

It would be useful to have a native ShareFile plug-in to make it easy to securely share and request files with clients directly from Front without having to navigate away to another application window. As a financial services and benefit administr...
over 2 years ago in Developer Platform / New integration requests 0 Backlog

Additional Webhook Events For Teammate, Channel and Inbox Changes

Keeping an external record of workspace configuration requires periodic polling of the API, which is inefficient and not real-time. To support better auditing and configuration backups, Webhooks integration should be expanded to include admin even...
10 months ago in Developer Platform 0

Google Ads <> Chatbot integration

Google Ads conversion events for Chatbot – track users who come to our website from an ad and interact with the chat (and not the other CTAs).
10 months ago in Chatbots 0 Backlog

Back to previous conversation

Like in a web browser if we could go back to the previous page (conversation in this case) it would be pretty usefull for merging and "linking" conversation together.
over 2 years ago in P1 navigation - left pane 1 Backlog

'Scroll to top' button for Knowledge base

For Knowledge Base it would be great to have a 'top of the page" button in the articles (they can be pretty long) the KB homepages (can contain a lot of articles and categories) It would be great to have it at the bottom, or even better on the rig...
over 2 years ago in Knowledge Base 0 Backlog

Allow company name to be updated in CSAT survey URL

No description provided
over 1 year ago in CSAT 0 Backlog

The ability to create Whatsapp message templates directly in Front, rather than having to go to Meta for creation and approval

No description provided
over 2 years ago in Existing integrations / WhatsApp 0 Backlog

Download only the selected columns of an analytics table

Allow for customizable columns to simplify the Analytics CSV download from the UI
over 1 year ago in Exports, API and connectors 0 Backlog