Problem Instagram channel only supports replies to inbound direct messages.
Request Enable creating new outbound conversations on Instagram.
Guest
Jan 2, 2024
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.