Instagram channel — support for creating new outbound conversations
Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
Guest
Jan 2, 2024
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.