Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.
Bump this. It would be incredibly useful to reply to a comment by DMing that person, too. Often a customer will leave an inquiry that needs a response, but the response might contain some private information that we can't leave in public.