All ideas

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...

It would be great to be able to export and import contact notes as part of the contact functionality.

It would be useful because we have eternal software that needs to query the database. Its a common tool with other support vendors as well.

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...

Our untagged emails are originating from archived emails accessed via cell phones. We would like the required tagging rules to also apply to the email application on mobile devices.

From a sales point of view, it would be really useful to get a list of all the accounts that opened a conversations in a certain period of time.We understand we can use the 'account filter' on every report, but this doesn't allow us to get the lis...

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.

Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...