When the custom plugin takes up too much space in the UI, it would be ideal for agents who work on 2 screens if:
The agent could select to pop-out a detached window of the plugin
One screen has Front open with conversations.
The other screen has a separate window with the pop-out of our custom-built plugin.
When a conversation is opened, the context of the conversation is passed to the detached window.
This already works with the sidebar view. The ideal would be to have the conversation context continue to update the detached window even when switching conversations.
Your idea is now live and open for voting.