All ideas

Request Connect PipeDrive CRM with Front.

Problem The GET /tags endpoint doesn't indicate which tags have been archived, and there's no way to archive tags via API. Request Include an archived flag in the GET /tags response and provide an endpoint to archive tags.

Problem Front lacks accessibility options for users with vision issues, such as high contrast mode, dark sidebar, or adjustable line spacing. These features also help all users reduce eye fatigue. Request Add optional accessibility settings includ...

Problem The public Knowledge Base API doesn't support search functionality, preventing customers from embedding a searchable KB experience on their own websites. Request Add search capability to the public Knowledge Base API so articles can be sea...

As a Travel Agent I need to access Ask Copilot natively within our reservation system (via API, embed, or floating widget) so that I can retrieve travel policies and recent booking context for a traveler without switching between applications.

As a Travel Agent I need Ask Copilot to be able to retrieve context from a third-party reservation system (e.g., account name, traveler name) so that its answers are referring to the most up to date info.

Problem A preference exists to unsubscribe when you unassign a conversation yourself, but there is no equivalent setting when a teammate unassigns you. In shared inboxes, when conversations are reassigned, the original assignee remains subscribed ...

Problem Knowledge Base lacks an XML sitemap, limiting search engine indexing and discoverability. Request Auto-generate XML sitemaps for the Knowledge Base, organized by language once multi-language support is available.

Problem API rate limits prevent bulk migration of large contact and tag groups. Request Support batch operations for creating and updating Contacts and Tags via the API.

Problem Knowledge Base search results don't display the article category, forcing users to open each article individually to determine its category. Request Display article category information in Knowledge Base search result listings.