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Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...
over 2 years ago in Systems 0 Backlog

Tag creation on mobile

In the phones app, it would be nice to be able to create a new tag while on the road.
over 2 years ago in Mobile 0 Backlog

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text

Ability to verify chat visitor identity using fields besides email

Currently the Chat SDK allows you to verify chat visitor identity using email only. This would allow you to verify chat visitor identity using other fields like phone number or user ID.
about 3 years ago in Live Chat 0 Backlog

Embed Front conversation in external application via iFrame

No description provided
over 4 years ago in Desktop 0 Backlog

Keyboard shortcut: mark as read/unread

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked
about 5 years ago in Triage - get to inbox 0 1 Backlog

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
almost 2 years ago in Core API 0 Will not do

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
over 2 years ago in Core API 2 Backlog

Ability to save the view - Expand or Collapse within a conversation

Currently the view of email that comes into a conversation defaults to Expand All, and for each conversation users has to go and collapse all, to see each email entry in that conversation. Could there be a feature enabled that allows each user to ...
over 2 years ago in Core Product Experience 0 Backlog

Satisfaction metric: bad to good ratings

As a support leader, I want to flag when my team was able to improve the relationship
over 1 year ago in CSAT 0 Backlog