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Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
over 3 years ago in Rule conditions 1 Backlog

@ mention someone in a body of the email adds them to CC list (currently a gmail feature)

Anyone that wants a quick/convenient way to cc people to an email while typing out message, this is currently a feature in gmail
over 1 year ago in Composer 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
7 months ago in Admin Experience 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
over 1 year ago in P3 display 0 Backlog

Ability to start composing a new email in the main app view rather than a popup

No description provided
over 1 year ago in Composer 0 Backlog

Right click to download an image

No description provided
over 1 year ago in Compose - write efficiently with quality 0 Backlog

Improved API support for bulk or batch imports/updates of resources

As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front
over 1 year ago in Developer Platform 0 Backlog

EASY WIN! Sidebar Plugin: Need 'allow-modals' for window.confirm() to work

My sidebar plugin has some interactions that invoke confirmations via `window.confirm()`, e.g. deleting a line item pops up “Are you sure?” type messages. These currently don’t work when viewing app in Front’s iframe sidebar, and I believe it’s be...
about 1 year ago in SDK 0 Backlog

Add an integration with GitHub, particularly for the Knowledge base.

This would allow multiple people to collaborate on the Knowledge base via push and pull requests. It would also allow us to replace our very expensive Gitbooks subscription and keep everything within Front.
about 1 year ago in Developer Platform / Knowledge Base 0 Backlog

Social Imaging Previews for Help Center Articles

My company uses social channels as true support and communication routes. We share a lot of our current support articles on X and other avenues, and those links have a preview image that helps users legitimize the link we're sharing. It'd be great...
about 1 year ago in Knowledge Base 1 Backlog