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Bandwidth integration

https://www.bandwidth.com/
almost 2 years ago in New integration requests 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
almost 2 years ago in Message templates 0 Backlog

Allow dynamic objects to be created without a target URL

As of today, users are required to specify a target URL in a dynamic object. For example: www.orders.com/orders/[ORDER ID] However, not all business objects can be linked to through some URL. Some business objects live in desktop apps or aren't ea...
over 1 year ago in Dynamic objects 0 Backlog

Import from PST files from Outlook

Hi everyone! I am very impressed by what Front has accieved, and found myself doing my full-blown migration from Outlook today! I was however surprised to find out that I can't get the history from my SMTP adresses - and there is no way to use PST...
over 1 year ago in Import 0 Backlog

Tagline description for knowledge base article

Some KBs (i.e. Intercom) offer a tagline that users can add under a title. This is what shows up as the 1-line preview when scrolling through a list on the help center. Today, Front just shows a preview of the article content that gets cut off.
over 1 year ago in Knowledge Base 0 Backlog

Ability to pull all the headers of an email

Sometimes, important information—such as links—are included as a value of a custom email header.
over 1 year ago in Message headers / metadata 0 Backlog

Apply the scope of a filter to the last message of a conversation (e.g before:last-week)

No description provided
over 1 year ago in Filters 0 Backlog

Pin parent tag and ALL nested tags to sidebar

Context: users migrating from folder-based email systems (Outlook) find it difficult to accept lack of folders. Front's answer is: use tags. However, unless you know that a tag exists, it is often difficult to find them, so users end up creating s...
over 1 year ago in Tags 0 Backlog

Company admin can reset password on behalf of a teammate

For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...
almost 4 years ago in Admins can control more teammate settings / Login and SSO settings 0 Backlog

Support alphanumeric sender ID

No description provided
about 3 years ago in Other channels / Twilio 0 Backlog