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Status Backlog
Categories Composer
Created by Guest
Created on Dec 9, 2021

Option to occasionally send immediately (speed up undo send delay)

Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.

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  • Guest
    Apr 27, 2025

    This would be appreciated by all of our users! There are many use cases where being able to override the send delay would be extremely handy, like when we are handling a customer case live on the phone for example. We'd like to be able to click on the 'countdown' banner and have the option to click and "send now"

  • Guest
    Apr 24, 2025

    I would love to add some suggestions to this as well.

    • On the timer, have two options, "Send now" and "Undo". Preferably with enough space to not accidentally hit the incorrect option.

    • When pressing the actual timer to have the email itself being opened as I'm sometimes not sure if there was a typo or in the case I actually press the "Undo" button, I sometimes have a hard time finding the original email as it may have been archived or resolved placing it in another inbox.

    • When using the "Undo" button, actually undo the actions that come with sending the email. For example, rules being applied with the action, email being archived, moved to another inbox, status changes, etc.

2 MERGED

"Send now" option during undo send period

Merged
I have a default undo send period of ~30 seconds. Sometimes I need to skip that wait period and send the message now. Could we have an option added to the undo send banner to allow me to skip the wait period, and send the message now?
almost 2 years ago in Composer 0 Backlog