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    Support for 2048-bit keys for DKIM configuration

    DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...
    over 2 years ago in Systems 0 Backlog

    Tag creation on mobile

    In the phones app, it would be nice to be able to create a new tag while on the road.
    over 2 years ago in Mobile 0 Backlog

    Keyboard shortcut: quote / unquote selected text

    Add shortcut for quote selected text
    over 2 years ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

    Satisfaction metric: bad to good ratings

    As a support leader, I want to flag when my team was able to improve the relationship
    about 1 year ago in CSAT 0 Backlog

    Workload report: add 'New workload' and 'Closed workload' metrics

    No description provided
    about 1 year ago in Existing metrics 0 Backlog

    Being able to host multiple form channels in KB vs. hosting them as separate resource links

    Currently today we can only connect one form per KB. Ideally, there would be an option to add multiple consolidated forms as customers may need to submit many to various teams.
    about 1 year ago in Knowledge Base 0 Backlog

    Include attachments in message templates

    No description provided
    over 4 years ago in Message templates 0 Backlog

    Ability to verify chat visitor identity using fields besides email

    Currently the Chat SDK allows you to verify chat visitor identity using email only. This would allow you to verify chat visitor identity using other fields like phone number or user ID.
    about 3 years ago in Live Chat 0 Backlog

    Core API: Delete Channel endpoint

    As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
    almost 2 years ago in Core API 0 Will not do

    Internal comments for calendar events / meeting notes

    No description provided
    almost 5 years ago in Cal Collaboration 0 Backlog