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Status Backlog
Categories Assigning
Created by Guest
Created on Aug 4, 2023

Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.

It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not have to remember to reassign themselves to the conversation to have clear accountability through the conversation. ; )

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