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Back to previous conversation

Like in a web browser if we could go back to the previous page (conversation in this case) it would be pretty usefull for merging and "linking" conversation together.
almost 2 years ago in P1 navigation - left pane 1 Backlog

Contacts Shared By Inbox

Currently there's private and public contacts. However, we have several different shared inboxes having to weed through all the contacts to send a message. Can contacts be saved to a shared inbox or multiple shared inboxes -- then you only have ac...
over 2 years ago in Contacts 2 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
about 4 years ago in Mobile 1 Backlog

Custom table in Analytics

Ability to create a custom tables in Analytics by selecting metrics used, columns and lines content.
over 2 years ago in Analytics - Widgets - Tables / Analytics Exporting Data 0 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
about 4 years ago in New integration requests 0 Backlog

Filter Workload Report by teammate group

We should be able to filter Front's Workload report by teammate group. For Customer Support Managers managing different global teams (i.e. APAC, EMEA, US - EST, PST etc.), this will help them quickly access insights on their respective teams workl...
about 1 year ago in Insights 0 Already available

Shopify Integration - Display Items Ordered and Customer Spend

Hello Team! It would be really handy if we could see at a glance what items the customer has ordered in each order and the spend on each order with a total spend for the customer at the top. This helps us to contextualize our support to the custom...
almost 2 years ago in Existing integrations 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 2 years ago in Core API 0 Backlog

Duplicate calendar events

No description provided
about 3 years ago in Create New Event 0 Backlog

Ability to choose download location for email attachment

No description provided
over 2 years ago in Attachments 0 Backlog