ADD A NEW IDEA

All ideas

Showing 1696 of 1696

"Send later and archive" option when replying to an email

No description provided
over 2 years ago in Triage - get to inbox 0 0 Backlog

Keyboard shortcut: handle attachments

It would be great if it was possible to add an attachment with a keyboard shortcut.
over 1 year ago in Attachments / Keyboard shortcuts 0 Backlog

Allow multiple contacts to share the same email

Request to allow creation of multiple Contacts in the same Workspace which share the same email. Example use cases: I have a Contact who works for Company X and their subsidiary Company X-Y; they use the same email address for both. I want two con...
over 1 year ago in Contacts 0 Backlog

Better alerting when an email fails to send.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
over 1 year ago in P3 display / Triage - get to inbox 0 0 Backlog

Keyboard shortcut: mark as read/unread

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked
about 4 years ago in Triage - get to inbox 0 0 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
almost 2 years ago in Core API 2 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
almost 2 years ago in Assigning / Teammate availability 0 Backlog

Template to rule (building workflows off each template)

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X
almost 2 years ago in Advanced rule conditions and actions / Workflows 0 Backlog

Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
almost 2 years ago in Existing integrations 1 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
almost 2 years ago in Core API 0 Backlog