All ideas

Ability to organise rules into folders so that they are easy to find.

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

It would be very useful to be able to add a custom field to messages in front, or maybe to be able to add custom metadata key value pairs. There are cases where we want to be able to tie information to a specific message in a conversation to recor...

For example, don't show personal (private) tags when working in a shared inbox

Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.

Sometimes we need to amend the subject line and it would be helpful to be able to choose to see it automatically in drafts rather than having to manually open it each time.

Ability to add tags to events on the calendar.