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Outbound emails opened

Ability to view how many people have opened a given outbound email in analytics (based on receipt) and associated metrics such as open rate.
over 3 years ago in New metrics 0 Backlog

API support to maintain rule data sets

Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring
almost 3 years ago in Core API / Smart rules 0 Backlog

Sync contacts back to Salesforce or Hubspot

To make sure all contacts get created in the synced CRM automatically rather than having to remember to do it manually. One way to do this would be through some sort of rule action
about 2 years ago in Existing integrations 0 Will not do

Making the teammates visible in the view' settings

When you create a view, you can add it to teammates' sidebars right away. But once you add people from the view settings and then save, when you come back to the view, you don't see which teammate was added so you don't know who has access and who...
about 2 years ago in Views 0 Backlog

[tone] Custom tone for "AI Answers"

Similar to PRD-I-5182 we want to have the ability to customize the tone and structure used in AI answers, compose and suggested replies
over 1 year ago in AI / AI answer for chat / AI suggested replies (auto draft) 0 Backlog

Don't require signature to set sender info

Currently, in order for the sender's name to appear in an email to the recipient, a signature must be used. It would be nice to pull the sender's name from their Front profile or allow it to be set elsewhere without the need to create a signature....
almost 3 years ago in Signatures 2 Backlog

Add 'Draft Created' as a Trigger for Rules

When a large customer is using the API with a singular custom channel to create drafts in batches, there is a manual triage component in terms of routing the Draft to the correct place. If Front could look at the content on the draft and take acti...
almost 3 years ago in Rule trigger 0 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
about 2 years ago in Existing integrations 0 Backlog

Ability to add custom logo to scheduling link

No description provided
over 3 years ago in Scheduling Links 1 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
almost 3 years ago in Snooze 1 Backlog