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Status Backlog
Categories Data retention
Created by Guest
Created on Apr 14, 2022

Automatically empty trash after 7 days

Make sure customer data is not being stored indefinitely and unnecessarily by automatically hard-deleting conversations that have been in the trash for 7 days.

This is already possible today, but only by activating the data retention policy feature which has other effects. This improvement would allow trash to be automatically emptied as an independent setting.

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