All ideas

Integrated telephony voice surveys for CSAT.

For example, don't show personal (private) tags when working in a shared inbox

We ideally would like to have an option to require that a comment be left alongside the rating that is given when the CSAT Survey is used.

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.

As a user, I want to be able to track activity for a particular dynamic object. I need to be able to quickly access all conversations associated with a dynamic object, and be aware of when new conversations come in. Tags are a great example of how...

Hi everyone! I am very impressed by what Front has accieved, and found myself doing my full-blown migration from Outlook today! I was however surprised to find out that I can't get the history from my SMTP adresses - and there is no way to use PST...

Instead of having readers click through boxes of categories, let them scroll through a list of categories and nested categories from the home page. Often used for technical documentation.