All ideas

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

Bring more customizability by allowing a simple table-time view

Hi all, managing lengthy email histories can be confusing, especially when new emails are added. While the "jump to last unread" feature is helpful, there's a concern about potentially overlooking emails. Therefore it would be great to have the fo...

For example, don't show personal (private) tags when working in a shared inbox

Ability to set a looping logic for rules to process multiple items in a list. E.g. split an array to send an app request for each item in the array.

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.

We ideally would like to have an option to require that a comment be left alongside the rating that is given when the CSAT Survey is used.