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Ability to archive / undelete message templates

This is truly useful for very large companies.
over 3 years ago in Object/resource management 2 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
over 1 year ago in P3 display / Triage - get to inbox 0 0 Backlog

Sync Drafts Started In Gmail

I think it would be important that drafts created with another email client (e.g. Gmail) could be synchronised in Front. This would allow us to avoid having to change clients several times a day.
almost 3 years ago in Two-way sync 0 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
almost 2 years ago in New integration requests 0 Backlog

Allow external users to receive emails of chat transcripts

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!
12 months ago in Activation / Core Product Experience 0 Backlog

Shortcut for Forward as New Conversation

Good morning Would it be possible to request a shortcut for Forward as a new Conversation please? We forward a lot of itineraries throughout the day and to make sure the subject line is open when I do this, I have to forward as a new conversation....
12 months ago in Core Product Experience 0 Backlog

Ability to start composing a new email in the main app view rather than a popup

No description provided
almost 2 years ago in Composer 0 Backlog

Granular setting to only show calendar notifications

Notification setting that only allows calendar notifications and mutes all other types of notifications
almost 2 years ago in Notifications 0 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
12 months ago in Existing integrations 0 Backlog

Ability to bring high priority inboxes to the top of the sidebar

Give people more flexibility to reorder inboxes to ensure high priority inboxes are not lost at the bottom of their sidebar or below the fold.
almost 2 years ago in P1 navigation - left pane 0 Backlog