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More text options for AI Compose (continue writing, explain, summarize, generate actions items...)

Our team loves the new compose with ai tool. It would be awesome to also have the following options within the compose with ai tool so our team can be more effective when communicating with in front. Se images from another platform that has these ...
12 months ago in AI / AI compose / Compose - write efficiently with quality 0 Backlog

Define whether a shared channel can be used for outbound messages

In some cases, teammates should never reply to or compose message from a particular shared channel. To ensure this happens, the admin can set the channel settings such that it cannot be used for outbound messages.
over 2 years ago in Admin Experience 0 Backlog

Limit number of meetings that can be created in a week via scheduling link

No description provided
almost 3 years ago in Scheduling Links 0 Backlog

Allow "contextual" comments on Drafts

Ability to highlight part of a draft and leave a comment for the specific part. My team utilizes the shared email features in Front and they are great, but we regularly collaborate on draft emails to a customer. One feature that we regularly use w...
over 2 years ago in Composer 1 Backlog

Have an additional field to upload files in accounts

For every account, we would like to be able to upload a file (excel or one note) containing our customer profile details.
6 months ago in Custom fields / Developer Platform 0 Backlog

Analytics based on info created after a segment is closed

At the moment, our Analytics paradigm is that you report based on context at event time (or events happening within the Analytics segment). After that segment is closed you cannot update that data anymore. For instance, you cannot add a tag and re...
over 2 years ago in Analytics - filters - General improvments 0 Backlog

[context] Use an unpublished KB for suggested replies

It is not possible to publish SOPs an external website for confidentiality reasons so it would be nice to have the ability to utilized suggested replies from an internal, unpublished knowledge base
12 months ago in AI suggested replies (auto draft) 2 Will not do

[context] AI Compose based on most recent email in the thread

I'd like AI compose to mostly focus on the last email in the thread when composing a response, instead of pulling information from the entire thread.
almost 2 years ago in AI / AI compose 0 Backlog

Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
almost 4 years ago in Message headers / metadata 2 Backlog

Set a default font

No description provided
almost 4 years ago in Mobile 1 Backlog