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Status Will not do
Categories Insights
Created by Guest
Created on May 3, 2024

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Track 'seen' receipts

We often send out a test of a new email strategy / approach and it would be great to be able to measure 'opens' and 'clicks' like you can with a marketing campaign - to measure the success of various customer success or sales initiatives. I think there's currently a 'seen' receipt feature, would love to see stats on this, split by inboxes / tags etc.

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    Laurent Meyer
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    |     May 17, 2024

    Hello,


    Thanks for your product feedback! This is unfortunately not possible with our architecture. The analytics data are based on activities (like adding tags). However, "seen" receipts do not generate such activities. Changing this would be a major architectural change.

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Reporting on "seen" emails

Merged
Getting the data from the "Seen" emails feature can help understand how engaged clients are with our product. Knowing the average time to open an email per client is super useful and can help make our prospecting and offer sending more efficient b...
4 months ago in Insights 1 Will not do