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Exclude own domain / account from reports

In certain reports - especially the CSAT report - the "internal" account is counted in the same metrics as customers in the Accounts Table. It would be great to exclude them.
6 months ago in Insights 0 Backlog

Choose whether a moved conversation (by a rule) is archived or not for subscribers

When a conversation is moved by a rule : Choose whether it archives or not for subscribers : today, front automatically archives the conversation for subscribers.
almost 2 years ago in Workflows 0 Backlog

Stripe Integration

It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation
almost 2 years ago in Developer Platform 0 Backlog

Default workspace for Analytics

Allow to set a default workspace on which Analytics loads. Avoids loading a workspace with lots of data, during which it's not possible to switch to desired workspace.
6 months ago in Insights 0 Backlog

Block access to performance data of agents

Hide an agent's performance data in Analytics UI and exports, do not allow to filter on this agent, etc. This is required by German law.
6 months ago in Insights 0 Backlog

Not jump to next email when you archive something / look at your inbox instead

There should be a way to not automatically look at the top email in each inbox when you archive something. Gmail currently takes the user to look at their main inbox - not a specific email/record
almost 2 years ago in P2 display - conversation list 0 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
almost 2 years ago in Snooze 0 Backlog

Hide Auto Responder from Preview on Mobile

By allowing the conversation list to omit the preview text for the message for auto responder messages, the team can focus more on real person content. This also helps match the Desktop app Experience
almost 2 years ago in Mobile 0 Backlog

Keap (InfusionSoft CRM) integration

https://keap.com/
almost 2 years ago in New integration requests 0 Backlog

Slab integration

No description provided
almost 2 years ago in New integration requests 0 Backlog