All ideas

Problem Composing emails by typing is time-consuming and laborious. Request Add voice dictation to the email composer.

Problem Copying and pasting code into the composer loses formatting, making it harder to work with code in emails. Request Preserve code formatting when pasting code blocks into the composer.

Request Make admin configuration settings and tools available in the Front mobile app.

We often send out a test of a new email strategy / approach and it would be great to be able to measure 'opens' and 'clicks' like you can with a marketing campaign - to measure the success of various customer success or sales initiatives. I think ...

Problem In mobile app integrations, links pointing to internal app features currently open in the external mobile browser instead of being handled within the app. Request Allow a custom callback in the mobile SDK to override default link behavior ...

Problem Label changes made in Gmail (e.g., by AI sorting tools or manual organization) are not reflected back into Front as tag updates. The initial sync captures labels correctly, but subsequent changes in Gmail are lost. Request Add an option fo...

Problem When searching within a conversation, multiple matches are not visible unless scrolling through the thread or using browser search. There is no way to see how many matches exist in a conversation. Request Display the total number of matche...

Store contacts created in Front, back to the provider tool like M365, Google Workspace, etc.

Problem Smart merge reveals entire message threads in individual inboxes even when users were only forwarded partial content, creating security and compliance risks. Request Allow smart merge to be disabled on a per-inbox basis.

Request Add search engine optimization features to improve knowledge base discoverability.