All ideas

The team has wanted to start trying to use some AI tools to start helping with their inboxes. One of those tools works in either Outlook or in Gmail. It creates Labels (in Gmail) then automatically sorts the emails based on the content and trainin...

Add a chat widget landing page when visitor opens widget that offers different resources such as ability to start a chat conversation, view previous chat conversations, view Help Center articles, submit a CSAT rating, and more.

Only of tag from the list selected in the rule can be applied. This would be an option similar to required tagging rule (see attached file) The closed tag is the one to be applied (context shared with Robert live).

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API

Often, WhatsApp encounters errors, but the error codes aren’t visible on the mobile app.

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.

We need the possibility to hide facebook comments inside of front. Just add a "hide comment" button.

My customer, Rubil, from UNF requested a feature idea to be able to "pin" certain tags so that they show at the top of the tag dropdown when manually adding a tag to a conversation

It would be beneficial if Front could do a better job of keeping the most recently used emojis listed at the beginning of the emoji selection box. This would save users time and effort, as they wouldn't have to scroll through a long list of emojis...