Our company is currently using Front as the main office software. We hope to manage every email received and sent during the work process by adding different tags to the email. However, I found that the tag provided by Front can only be used priva...
Have the ability grant shared channel group level permission but not Inbox level permission. This is to avoid giving permissions to send messages from a shared inbox but let a user re-authenticate a channel.
I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
Use Vonage like Twilio to connect into WhatsApp. I'm not sure if this would be worth exploring as we look at expansion in Europe. Client in Germany brought this up.
When you have an OOO reply on, Front thinks the email that was sent in is read. It would be better to remain unread since it is just an automatic reply.
When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.