All ideas

This feature is available with twilio SMS, but it would be very useful to send the same text message to many clients and have each one sent separately in a different conversation. Similar to the way sequences work, but with text. We run a service ...

An admin can view which teammate Groups a given teammate belongs to, but it can only be edited from the teammate Groups. This means that I want to add a user to multiple teammate Groups I must navigate to each one.

When we send emails from Front, y'all are inserting some HTML for the tracking pixel at the bottom of them like this: <img src=3D"https://app.frontapp=.com/api/1/noauth/companies/46f9519e86737210e538/seen/msg_2663shay/han_7pxi= aai/18b90fec.gif...

I want the badge on my desktop and mobile app to display total number of open conversations, rather than either shared or personal.

Have the scheduling link URL be customizeable with variables

I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...

Customize content of the Slack message when using the Send to Slack rule action.

Currently, OAuth access to Front is granted at a company level (and only accessible for company admins). While this is useful for connecting the whole account to an external service, sometimes we want to grant OAuth at a per-teammate level. Use ca...

It would be great to see KB anaytics without including any of our Users that are signed into Front when they view the articles. This would help us to see only the data from what our Customers are viewing/searching/clicking on