All ideas

Problem Forms can only be shared or collaborated on after submission, requiring an extra step to add collaborators after the form is already submitted. Request Allow form submitters to add collaborator email addresses before submission so they can...

Problem The mobile app doesn't support creating linked conversations, a feature available in the web app that is standard practice for this customer's team. Request Add the ability to create linked conversations in the mobile app so users have fea...

Problem Contact creation dates are not accessible through the Front API or UI, making it difficult for customers who sync contact data between Front and other systems like HubSpot. Request Display contact creation date in the UI and expose it thro...

Problem Current Telegram integration requires messaging a bot, which disrupts normal messaging behavior for users accustomed to direct number-based communication. Request Allow users to connect Telegram accounts via phone numbers for seamless mess...

Problem Users often forget to check the search scope setting (All inboxes vs. specific inbox), leading to either missing search results or an overwhelming number of results. Request Make the active search scope more visible or provide clearer indi...

Request Send a poll with multiple time options to meeting participants. Each person votes on their preference, and the organizer schedules the meeting for the time slot with the most votes.

Request Expand search functionality to include spam and trash folders. This ensures no important messages are missed when searching across all communications.

Request Add an option to disable contact auto-suggestions in the composer for all Front users.

Problem When an AI tagging model is trained, it only applies to new incoming conversations. Previously received conversations don't get retroactively tagged with the trained sentiment or AI tags. Request Apply trained AI tags retroactively to prev...

Problem Emoji reactions are available for comments but not for emails. Request Support emoji reactions on emails.