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Status Backlog
Categories Workflows
Created by Guest
Created on Jun 22, 2023

Link to conversations in Rule Insight

Problem
Rule Insight shows when a rule was last applied, but admins must manually search to find the conversation that triggered the rule application.

Request
Add a link from Rule Insight to the last conversation the rule was applied to, or show a history of recent rule applications.

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  • Guest
    Jan 17, 2024

    I also think that rules should save a history of the messages that they've been applied to. This would facilitate testing hugely.