Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2166 of 2166

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
over 2 years ago in Attachments / P3 display 0 Backlog

Add 'Draft Created' as a Trigger for Rules

When a large customer is using the API with a singular custom channel to create drafts in batches, there is a manual triage component in terms of routing the Draft to the correct place. If Front could look at the content on the draft and take acti...
almost 3 years ago in Rule trigger 0 Backlog

API-triggered transitions for conversation stages

No description provided
over 1 year ago in  1 Will not do

Limit number of meetings that can be created in a week via scheduling link

No description provided
over 3 years ago in Scheduling Links 0 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
almost 3 years ago in Snooze 1 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
over 2 years ago in Existing integrations 0 Backlog

MUTE & SNOOZE

There are several threads I want to review at a later time but the back and forth keeps waking the conversation up. I can MUTE a conversation, then click over to archive, and then SNOOZE it to get my desired outcome. However, a Mute and Snooze sou...
almost 3 years ago in Snooze / Triage - get to inbox 0 2 Backlog

Integration Request

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.
almost 2 years ago in New integration requests 1 Will not do

Unassign conversations when status changes to Out of Office

As I am thinking about this process is there a way that when the team member changes their status from "available" to "out of office" that the emails in their inbox automatically get assigned and distributed to the remaining "available" team members?
7 months ago in Workflows 0 Backlog

Loops in rules to process multiple items in a list

Ability to set a looping logic for rules to process multiple items in a list. E.g. split an array to send an app request for each item in the array.
about 1 year ago in Workflows 0 Backlog