All ideas

Problem Draft composition opens in a separate popup window, which limits workflow. Users cannot work with Front plugins and integrations while composing drafts in the popup. Request Add a setting to create new message drafts in the Front app Draft...

Problem App notifications don't display the sender's name or the full email content when messages are too long. This information is essential for determining if an email needs immediate attention. Request Display the sender and full message conten...

Request Add Plato medical software to the list of available CRM applications and integrations.

Problem Tags are applied to entire SMS conversations, not individual messages, limiting organizational and tracking options. Request Allow tagging of individual messages within SMS conversations for more granular organization.

Request Integrate calendar functionality with OnTimeSuite.

Problem When multiple teammates have similar usernames, @-mention autocomplete doesn't show the most relevant suggestion first, causing users to accidentally select the wrong person. Request Improve @-mention suggestions to prioritize context (lik...

Problem Discussions can receive unrelated questions from coworkers, making record-keeping messy and organization difficult to maintain. Request Add the ability to lock discussions to prevent further additions, with the option to unlock if needed.

Problem Visitors to the Knowledge Base have no easy way to discover the newest articles or find the most relevant content. Request Create a dedicated section or hub in the Knowledge Base that highlights new articles and most-viewed content for qui...

Problem The pinned-comment notification icon is in a location where it's easily missed and forgotten, making pinned comments ineffective because users don't notice them. Request Move the pinned-comment notification icon to the bottom of the interf...

Request Native integration with Harvest for time tracking and invoicing.