Skip to Main Content
Status Backlog
Categories Live Chat
Created by Guest
Created on Apr 4, 2024

Handling Chatbot Messaging During Holidays/Slow Periods

Request an efficient way to indicate slower response times to users during holidays or low-activity periods, without manually updating messaging across multiple channels.

Potential solutions:

  1. Centralized setting/flag to activate "slow response" mode

  2. Automatic detection based on calendar events/date ranges

  3. "Holiday mode" persona/theme for the chatbot

  • Attach files