All ideas

For the "Edit scheduling links" feature, we should have the ability to edit the options available for the "Advance Notice" dropdown/picklist. For example, I think that "18 hours" or "20 hours" is a big omission. Let's say I work 9AM-5PM and a clie...

Problem Discussion creators cannot prevent users from unsubscribing from mandatory discussions, and there is no record of who has unsubscribed. Request Either restrict the unsubscribe option for mandatory discussions, or provide a log showing who ...

Problem When composing a new message, Front always creates a new conversation rather than threading to an existing conversation with the same sender or recipient, unlike native SMS and Twilio channels. Request Add a setting that automatically thre...

Problem Chat conversations display the URL where each chat started, but analytics don't aggregate this data to show which webpages are the most frequent Chat sources. Request Add analytics to show the most frequent website locations and URLs where...

Problem When an inbox has no emails, Front displays a default cartoon image that doesn't reflect the team's or company's branding. Request Allow teams to upload and display their company logo or custom image in place of the default image for empty...

Request Add a button to clear formatting when composing replies.

Request Display the teammate who sent unthreaded outbound messages in the team inbox to clarify message ownership.

Problem The Sequence Create/Edit modal is narrow and non-resizable, causing From channel names to be truncated with ellipsis, making it difficult to select the correct channel when many channels exist with similar names. Request Expand or make res...

Problem The Todoist integration's due date picker starts with Sunday instead of Monday and doesn't pre-select today's date, unlike Front's standard calendar. Request Use the standard Front calendar widget in the Todoist integration (under Due Date...

Problem When a team member takes over editing a draft, the signature automatically changes to the new editor's signature instead of staying with the original author's. Request Keep the original author's signature unchanged when other team members ...