Problem Changing the channel (from address) requires mouse navigation, which is inconvenient for frequent changes. Request Keyboard shortcut to quickly change the channel (from address) when composing messages.
Problem No visibility into which email signatures teammates use or how often they use each signature. Request Track which signatures are used by teammates and how frequently each signature is used.
Problem Multiple open Front tabs in the browser are indistinguishable, making it hard to find the right tab. Request Display contextual information like the email subject line in the browser tab title.
Problem Message read status is only visible by clicking the subscribers dropdown on each message and is not available via API. Request Expose teammate read status via API to enable plugins showing who has read messages and to allow inbox auditing.
Problem The "archived without reply" metric combines two different situations: conversations where customers didn't reply and conversations where the team didn't reply. Request Split the metric to separately show conversations archived without cus...