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Add Bitmoji integration

Request Add Bitmoji support to Front, enabling personalized avatar stickers to be used within conversations.
over 3 years ago in New integration requests 0 Backlog

FareHarbor integration

Request Integrate FareHarbor with Front.
over 3 years ago in New integration requests 0 Backlog

Guesty integration

Request Integrate Guesty with Front.
over 3 years ago in New integration requests 0 Backlog

Freshworks integration

Request Integrate Freshworks with Front.
over 3 years ago in New integration requests 0 Backlog

Sideline integration

Request Integrate Sideline with Front.
over 3 years ago in New integration requests 0 Backlog

Keyboard shortcut to change channel

Problem Changing the channel (from address) requires mouse navigation, which is inconvenient for frequent changes. Request Keyboard shortcut to quickly change the channel (from address) when composing messages.
over 3 years ago in Composer / Keyboard shortcuts / Message headers / metadata 0 Backlog

Track email signature usage by teammate

Problem No visibility into which email signatures teammates use or how often they use each signature. Request Track which signatures are used by teammates and how frequently each signature is used.
over 3 years ago in New metrics 0 Backlog

Show email subject in browser tab title

Problem Multiple open Front tabs in the browser are indistinguishable, making it hard to find the right tab. Request Display contextual information like the email subject line in the browser tab title.
over 3 years ago in Client Platform 0 Backlog

Expose message read status in API

Problem Message read status is only visible by clicking the subscribers dropdown on each message and is not available via API. Request Expose teammate read status via API to enable plugins showing who has read messages and to allow inbox auditing.
over 3 years ago in Core API 0 Backlog

Separate archived-no-reply by direction

Problem The "archived without reply" metric combines two different situations: conversations where customers didn't reply and conversations where the team didn't reply. Request Split the metric to separately show conversations archived without cus...
over 3 years ago in Existing metrics 1 Backlog