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Log email to multiple recipients in Salesforce

Request Log emails sent to multiple recipients as a single entry in Salesforce rather than creating separate logs for each recipient.
over 3 years ago in Existing integrations 0 Backlog

Support Opportunity links in Salesforce Task creation

Problem When creating Salesforce Tasks from Front, there's no way to link them to a specific Opportunity, preventing teams from organizing tasks by Opportunity in Salesforce. Request Add support for the 'related to' and 'WhatId' fields so Salesfor...
over 3 years ago in Existing integrations 0 Backlog

Select text in comments on mobile

Request Enable the ability to select and copy text directly from comments when using Front on mobile devices.
over 3 years ago in App performance / Mobile 0 Backlog

Unsubscribe automatically when snoozed

Problem When team members snooze emails they are subscribed to, the emails reappear in their inbox when unsnoozed, causing confusion. Request Automatically unsubscribe from follow-up messages when an email is snoozed.
over 3 years ago in Snooze 0 Backlog

Etsy integration

Request Integrate with Etsy store messaging to view and respond to customer messages directly from Front.
over 3 years ago in New integration requests 0 Backlog

Notify team on unresponded assigned conversations

Problem Assigned conversations sometimes receive no reply, particularly when the assigned person is out of office, with no way to alert others. Request Allow sending notifications to an alternative email address or team email when an assigned conv...
over 3 years ago in Notifications 0 Backlog

Restrict teammates from creating personal rules

Problem Admins cannot prevent teammates from creating personal rules. Uncontrolled personal rules can conflict with team workflows, cause unexpected behavior, and are difficult to audit. Request Add an admin permission setting to restrict teammate...
over 3 years ago in Permissions 0 Backlog

Hide scheduled drafts from drafts folder

Request Scheduled drafts should be hidden from the main drafts folder until they're sent or the scheduled time is approaching.
over 3 years ago in Shared drafts 0 Backlog

Screenshot and annotate in knowledge base

Request Support taking screenshots and annotating them directly within the knowledge base article editor.
over 3 years ago in Knowledge Base 0 Backlog

Scheduled report - ability to choose the columns

No description provided
over 3 years ago in Scheduling and automation 0 Already available