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Status Backlog
Created by Guest
Created on Apr 14, 2023

Ability to sync all messages to sender/recipient similar to Twilio/SMS channels


When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when using Compose, with the expectation being native Twilio/SMS channels.


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