All ideas

Request Display a placeholder or marker indicating where messages and comments have been deleted in conversations.

Problem Google calendars shared with the user's account do not display within Front. Additionally, forwarded images cannot be compressed, increasing email size unnecessarily. Request Show shared Google calendars and provide an option to compress f...

Problem The Print Conversation feature downconverts attached PDFs and images to low-quality preview versions, making printed output unsuitable for documents requiring clarity or detail. Request Print or export conversations to PDF with full-resolu...

Problem Custom channel implementations don't have declared types, so the app cannot recognize them as specific channel types (chat, voice, SMS) for other features and integrations that rely on channel type metadata. Request Allow developers to dec...

Request Trigger rules each time a dynamic object is updated.

Problem API plugins cannot be hidden at the team level; each teammate must individually hide unwanted plugins from their own view. Request Allow admins or plugin owners to hide a plugin for the entire team at once.

Problem The List tags API endpoint does not indicate whether a tag is archived. When automating tagging via the conversation API, using an archived tag ID returns a 400 error with no prior warning. Request Add an is_archived flag to the tag API re...

Problem iOS app auto-formats text starting with * or - into bullet lists, and unlike desktop there's no option to disable this behavior, causing unwanted formatting when pasting content. Request Toggle or setting to disable auto-bullet formatting ...

Problem Plugins open one at a time, requiring switching back and forth when copying information between multiple plugins—inefficient for workflows that reference multiple data sources. Request Ability to open and view multiple plugins side-by-side...

Problem Chat message composer at bottom of screen doesn't expand to show full draft, requiring side scrolling to read long messages; this differs from email compose behavior. Request Composer should dynamically grow taller as message content incre...