All ideas

Problem Front doesn't support French language writing assistance, which our team needs since we work with both English and French speakers. Request Integrate MerciApp (French Grammarly) to provide writing assistance for French-language emails.

Problem When syncing an inbox from Outlook, I must manually select tags one at a time, which is time-consuming when there are many tags. Request Allow bulk importing tags (Outlook folders) during inbox setup instead of requiring manual selection o...

Problem There is no way to disable email notifications on Apple Watch. Request Add an option to disable or silence email notifications on Apple Watch devices.

Problem When logging a conversation against multiple Salesforce objects (Account, Contact, Lead), Front creates a separate artifact for each object instead of linking them to a single artifact. Request Create only one artifact per conversation whe...

Problem Calendar invites sent from a shared inbox originate from the sender's personal calendar, limiting visibility for teammates who need access when the sender is unavailable. Request Allow selecting a shared calendar as the event organizer for...

Problem On the Android phone app, I can expand messages but cannot collapse them after expanding. Request Add the ability to collapse expanded messages in the Android phone app.

Problem When viewing a long email thread, navigating to the draft compose area is time-consuming. Request Provide a keyboard shortcut to quickly jump to the draft compose box.

Request Ensure vacation auto-replies are sent to all original email recipients when you're away, maintaining full communication coverage.

Problem Time-since-sent rounds to 1 day after 19 hours, but there's a significant difference between 19 and 24 hours when monitoring queue backlog. Request Display granular time units in hours instead of rounding to days so queue age is more visible.

Problem When team members reply to Slack alerts in Front inbox channel threads, those replies aren't captured in Front as conversation notes. Request Automatically capture Slack thread replies and add them as notes to the corresponding Front conve...