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Disable auto-bullet formatting on iOS

Problem iOS app auto-formats text starting with * or - into bullet lists, and unlike desktop there's no option to disable this behavior, causing unwanted formatting when pasting content. Request Toggle or setting to disable auto-bullet formatting ...
almost 3 years ago in Compose - write efficiently with quality / Native features 0 Backlog

Open multiple plugins simultaneously

Problem Plugins open one at a time, requiring switching back and forth when copying information between multiple plugins—inefficient for workflows that reference multiple data sources. Request Ability to open and view multiple plugins side-by-side...
almost 3 years ago in Developer Platform 0 Backlog

Expand chat composer window dynamically

Problem Chat message composer at bottom of screen doesn't expand to show full draft, requiring side scrolling to read long messages; this differs from email compose behavior. Request Composer should dynamically grow taller as message content incre...
almost 3 years ago in Composer / Front Chat 0 Backlog

Fetch Google location (and other values) from Google Business Messages payload

Having the Google Business Messages integration is a great feature. However, with more than 200 Business profile locations on Google connected to the same agent, it's difficult to get an overview of what location customers started the Business Mes...
almost 3 years ago in Developer Platform 0 Backlog

Reorder attachments in email drafts

Problem When attaching multiple files to a draft, there's no way to reorder them once attached; files end up in random order rather than matching how they're referenced in the email body. Request Ability to rearrange attachments by dragging, sorti...
almost 3 years ago in Attachments 0 Backlog

Show remaining steps in chatbot editor

Problem Chatbot editor has a 400-step limit, but there's no counter showing current usage or remaining capacity, making it hard to know if new flows can be added or if existing flows must be pruned. Request Display step counter in the ChatBot edit...
almost 3 years ago in Chatbots 0 Backlog

Use different keyboard shortcut for canned responses on Mac

Problem The canned response shortcut Cmd+Shift+5 conflicts with macOS's built-in screen record shortcut, forcing users to disable native functionality to use the feature. Request Change the canned response keyboard shortcut on Mac to avoid the con...
almost 3 years ago in Keyboard shortcuts 0 Backlog

Filter inbox by message type (new vs reminder)

Problem When processing inbox, there's no way to filter and focus on only new messages; users must visually distinguish between new messages (red dot) and reminders (blue dot) to prioritize work. Request Toggle or filter option to show/hide messag...
almost 3 years ago in Triage - get to inbox 0 0 Backlog

Extend event notification period to 12 weeks

Problem Event notification reminders are capped at 4 weeks, insufficient for longer planning cycles and monthly scheduling needs. Request Extend maximum notification period to 6-12 weeks with 30-day increment options to support longer-term event p...
almost 3 years ago in Event notifications 0 Backlog

Support multi-view in P4 integrations

Request Enable multi-view support for P4 partner integrations.
almost 3 years ago in Partner Integrations 0 Backlog