All ideas

Request Add support for importing Apple contacts into Front from vCard (.vcf) export files.

Problem There is no way to fetch messages using the common Outlook/Front message ID (internetMessageId in Outlook, message-id in Front), preventing correlation and organization of synced emails across systems. Request Enable fetching messages by t...

Request Allow custom fields or metadata to be added to individual messages so additional context can be recorded.

Request Customize CSAT survey URLs to include your company name for branded customer satisfaction surveys.

Request Enable rule support for imported conversations to extend automation capabilities to conversations brought in from other platforms.

Problem Analytics CSV downloads include all columns, making the exported data harder to work with when only specific data is needed. Request Allow selecting which columns to include when downloading analytics data as CSV.

Problem Currently, only the last page visited before starting a chat is visible. Request Show the complete navigation path that led the user to initiate the chat.

Request Lock conversation subjects to prevent accidental or unwanted changes to the conversation title.

Problem When displaying team analytics on a shared office screen, the data becomes stale without manual page refreshes. Request Enable automatic page refresh on the analytics view so displayed data stays current.

Request Display sent messages alongside received messages when viewing shared inboxes.